1. Introduction
Vista Golf Pty Ltd ("Vista Golf," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, make a purchase, enter a sweepstakes, or otherwise interact with our services.
This Policy applies to users in the United States and Canada as of April 16, 2026 and is intended to comply with applicable privacy laws, including U.S. state comprehensive privacy statutes and Canadian federal and provincial privacy laws where they apply to our processing activities. Eligibility to enter Promotions is limited to the territories listed in our Official Rules.
2. Information We Collect
We may collect the following categories of information:
- Identifiers: name, email address, mailing address, phone number, account username, and similar contact information.
- Promotion and entry data: entry submissions, eligibility information, prize fulfillment details, and communications related to sweepstakes.
- Commercial information: purchase history, membership or package details, cart activity, and payment-related records (payment card details are processed by our payment processors, not stored by us in full).
- Internet or network activity: IP address, browser type, device identifiers, pages viewed, referring URLs, and interaction data collected through cookies and similar technologies.
- Inferences: preferences or engagement patterns derived from your use of our services, where permitted by law.
We collect information directly from you, automatically through your device, from service providers, and, where allowed, from partners involved in promotions or prize fulfillment.
3. How We Use Information
We use personal information to:
- Operate our website, accounts, shop, and membership features;
- Administer sweepstakes, including verifying eligibility, conducting drawings, notifying winners, and fulfilling prizes;
- Process transactions and provide customer support;
- Send service-related communications, including entry confirmations, winner notifications, and policy updates;
- Send marketing communications where permitted by law and your preferences;
- Detect, prevent, and address fraud, abuse, and security incidents;
- Comply with legal obligations and enforce our terms; and
- Analyze and improve our services, including through aggregated or de-identified analytics.
4. Legal Bases and Sweepstakes-Specific Uses
Because we operate promotional sweepstakes in the United States and Canada, we may process your information to administer Promotions, comply with Official Rules, maintain entry records, conduct winner verification, issue tax-related documentation where required, and respond to regulatory inquiries.
Depending on context, we rely on one or more of the following: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating secure and lawful promotions, balanced against your rights where applicable state law requires.
5. How We Share Information
We may share personal information with:
- Service providers that help us host our site, process payments, send email, provide analytics, or support promotion administration;
- Prize partners and fulfillment vendors to deliver prizes you win;
- Professional advisors such as lawyers, accountants, and auditors;
- Authorities when required by law, court order, or to protect rights, safety, and security; and
- Successors in connection with a merger, acquisition, or asset sale, subject to this Policy.
We do not sell personal information for money. If we engage in activities that constitute "selling" or "sharing" personal information under state privacy laws (such as certain targeted advertising uses), we will provide required notices and opt-out mechanisms.
6. Cookies and Analytics
We use cookies, pixels, and similar technologies to remember preferences, keep you signed in, measure site performance, and understand how visitors use our services. You can control cookies through your browser settings. Disabling cookies may affect certain features, including account access.
We may use analytics tools to collect aggregated usage data. Where required, we will honor applicable opt-out preference signals or provide a mechanism to manage non-essential cookies.
7. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, including administering Promotions, maintaining records required by sweepstakes laws, resolving disputes, enforcing agreements, and meeting tax or regulatory obligations. Retention periods may vary by data type and legal requirement.
8. Security
We implement administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services and Promotions are not directed to individuals under 18years of age, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
10. Your Privacy Rights (U.S. State Laws)
Depending on where you live, you may have rights under state privacy laws, including California, Virginia, Colorado, Connecticut, Utah, and others, such as the right to:
- Know what personal information we collect, use, and disclose;
- Access and receive a copy of certain personal information;
- Correct inaccurate personal information;
- Delete personal information, subject to legal exceptions;
- Opt out of certain processing, including targeted advertising, sale, or profiling in furtherance of legal or similarly significant effects, where applicable; and
- Appeal a denied request where required by law.
We will not discriminate against you for exercising privacy rights permitted by law. To submit a request, email privacy@vistagolfus.com or write to us at the address below. We may verify your identity before fulfilling a request.
California residents: We describe our collection and disclosure practices in this Policy. California residents may also designate an authorized agent to submit requests on their behalf where permitted by law.
Canadian residents: We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws. You may request access to, or correction of, personal information we hold about you by contacting us at the privacy email below.
Quebec residents:If you are in Quebec, additional rights may apply under Quebec's Act respecting the protection of personal information in the private sector (Law 25), including rights relating to access, correction, de-indexation, and data portability where required by that law.
11. Marketing Communications
You may opt out of promotional emails by using the unsubscribe link in those messages or contacting us. Even if you opt out of marketing, we may still send transactional or legally required messages related to your account, purchases, or Promotion entries.
12. Third-Party Links
Our website may contain links to third-party sites or social platforms. Their privacy practices are governed by their own policies, not this one. Review those policies before providing information to third parties.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be posted on this page, and where required, we will provide additional notice.
14. Contact Us
For privacy questions or to exercise your rights, contact:
Vista Golf Pty Ltd
231 Hedges Avenue Mermaid Beach Queensland 4218 Australia
Privacy: privacy@vistagolfus.com
Support: support@vistagolfus.com
If you are a resident of Delaware or another jurisdiction in the United States and Canada with a privacy statute, you may have additional rights as described above and in applicable law.
