This Refund Policy explains when Vista Golf Pty Ltd("Vista Golf," "we," "us," or "our") may issue refunds for eligible shop purchases, and how refunds interact with promotional sweepstakes entries. This Policy applies alongside our Terms & Conditions and Official Sweepstakes Rules.

Refund requests are reviewed on a case-by-case basis. Submitting a request does not guarantee approval. Where a refund is issued, it is typically returned to the original payment method within a reasonable processing period, subject to your payment provider.

If you receive a refund for a product or order that granted sweepstakes entries, those entries are revoked. After a sweepstakes has concluded, you cannot obtain a refund on any purchase that submitted entries into that sweepstakes.

Many Vista Golfproducts and memberships grant promotional entries into one or more sweepstakes (each, a "Promotion"). Because entries affect odds and eligibility, we enforce the following rules strictly:

• Entry revocation on refund. If we issue a refund for a specific item, we revoke the number of sweepstakes entries that were granted for that item. If we issue a refund for an entire order, we revoke all entries granted for every item in that order.
• No refunds after a Promotion concludes. Once a Promotion has concluded (including after the entry period ends, winners are selected, or the Promotion is otherwise closed), you may not receive a refund on any product or order that granted entries into that concluded Promotion. Allowing a refund after entries have already been used in a closed Promotion would unfairly preserve entry benefits without payment.

These rules apply whether the refund is requested by you or initiated by us (for example, due to inventory issues, payment disputes, or suspected abuse). Attempting to obtain entries through a purchase and then seeking a refund after the related Promotion has concluded is prohibited and may result in account restrictions or disqualification from Promotions.

Subject to Section 2 and applicable law, we may consider refund requests when, for example:

• An order was charged in error or duplicated;
• An item arrived damaged, defective, or materially different from its description;
• We cancel an order or are unable to fulfill it.

Refunds are generally not available for change-of-mind purchases, buyer's remorse, or for digital or promotional benefits that have already been delivered, except where required by law or expressly stated otherwise. Memberships and subscription-style benefits may have additional terms stated at purchase or in your account.

To request a refund, contact us at support@vistagolfus.com with your order number, the item(s) at issue, and a brief description of the reason for your request. We may ask for photos, shipping details, or other information to review your request.

Please allow a reasonable time for review. If approved, any associated sweepstakes entries will be revoked as described in Section 2 at or before the refund is completed.

If only part of an order is refunded, only the entries tied to the refunded item(s) are revoked. Entries granted by other non-refunded items in the same order remain in place, provided the related Promotion has not concluded in a way that would bar a refund under Section 2.

If a full order refund is issued, all entries granted for that order are revoked.

Filing a chargeback or payment dispute for a purchase that granted Promotion entries may result in immediate revocation of those entries and may affect your eligibility for future Promotions or purchases. We encourage you to contact us first so we can attempt to resolve the issue directly.

Nothing in this Policy limits any non-waivable rights you may have under the consumer protection laws of your state of residence or other applicable law. Where those laws require a different outcome than this Policy, the required legal protections control.

We may update this Refund Policy from time to time. The "Last updated" date at the top of this page indicates when changes were posted. Continued purchases after changes become effective constitute acceptance of the revised Policy, except where prohibited by law.

Questions about refunds or this Policy may be directed to:

This Refund Policy explains when Vista Golf Pty Ltd("Vista Golf," "we," "us," or "our") may issue refunds for eligible shop purchases, and how refunds interact with promotional sweepstakes entries. This Policy applies alongside our Terms & Conditions and Official Sweepstakes Rules.

Refund requests are reviewed on a case-by-case basis. Submitting a request does not guarantee approval. Where a refund is issued, it is typically returned to the original payment method within a reasonable processing period, subject to your payment provider.

If you receive a refund for a product or order that granted sweepstakes entries, those entries are revoked. After a sweepstakes has concluded, you cannot obtain a refund on any purchase that submitted entries into that sweepstakes.

Many Vista Golfproducts and memberships grant promotional entries into one or more sweepstakes (each, a "Promotion"). Because entries affect odds and eligibility, we enforce the following rules strictly:

• Entry revocation on refund. If we issue a refund for a specific item, we revoke the number of sweepstakes entries that were granted for that item. If we issue a refund for an entire order, we revoke all entries granted for every item in that order.
• No refunds after a Promotion concludes. Once a Promotion has concluded (including after the entry period ends, winners are selected, or the Promotion is otherwise closed), you may not receive a refund on any product or order that granted entries into that concluded Promotion. Allowing a refund after entries have already been used in a closed Promotion would unfairly preserve entry benefits without payment.

These rules apply whether the refund is requested by you or initiated by us (for example, due to inventory issues, payment disputes, or suspected abuse). Attempting to obtain entries through a purchase and then seeking a refund after the related Promotion has concluded is prohibited and may result in account restrictions or disqualification from Promotions.

Subject to Section 2 and applicable law, we may consider refund requests when, for example:

• An order was charged in error or duplicated;
• An item arrived damaged, defective, or materially different from its description;
• We cancel an order or are unable to fulfill it.

Refunds are generally not available for change-of-mind purchases, buyer's remorse, or for digital or promotional benefits that have already been delivered, except where required by law or expressly stated otherwise. Memberships and subscription-style benefits may have additional terms stated at purchase or in your account.

To request a refund, contact us at support@vistagolfus.com with your order number, the item(s) at issue, and a brief description of the reason for your request. We may ask for photos, shipping details, or other information to review your request.

Please allow a reasonable time for review. If approved, any associated sweepstakes entries will be revoked as described in Section 2 at or before the refund is completed.

If only part of an order is refunded, only the entries tied to the refunded item(s) are revoked. Entries granted by other non-refunded items in the same order remain in place, provided the related Promotion has not concluded in a way that would bar a refund under Section 2.

If a full order refund is issued, all entries granted for that order are revoked.

Filing a chargeback or payment dispute for a purchase that granted Promotion entries may result in immediate revocation of those entries and may affect your eligibility for future Promotions or purchases. We encourage you to contact us first so we can attempt to resolve the issue directly.

Nothing in this Policy limits any non-waivable rights you may have under the consumer protection laws of your state of residence or other applicable law. Where those laws require a different outcome than this Policy, the required legal protections control.

We may update this Refund Policy from time to time. The "Last updated" date at the top of this page indicates when changes were posted. Continued purchases after changes become effective constitute acceptance of the revised Policy, except where prohibited by law.

Questions about refunds or this Policy may be directed to:

This Refund Policy explains when Vista Golf Pty Ltd("Vista Golf," "we," "us," or "our") may issue refunds for eligible shop purchases, and how refunds interact with promotional sweepstakes entries. This Policy applies alongside our Terms & Conditions and Official Sweepstakes Rules.

Refund requests are reviewed on a case-by-case basis. Submitting a request does not guarantee approval. Where a refund is issued, it is typically returned to the original payment method within a reasonable processing period, subject to your payment provider.

If you receive a refund for a product or order that granted sweepstakes entries, those entries are revoked. After a sweepstakes has concluded, you cannot obtain a refund on any purchase that submitted entries into that sweepstakes.

Many Vista Golfproducts and memberships grant promotional entries into one or more sweepstakes (each, a "Promotion"). Because entries affect odds and eligibility, we enforce the following rules strictly:

• Entry revocation on refund. If we issue a refund for a specific item, we revoke the number of sweepstakes entries that were granted for that item. If we issue a refund for an entire order, we revoke all entries granted for every item in that order.
• No refunds after a Promotion concludes. Once a Promotion has concluded (including after the entry period ends, winners are selected, or the Promotion is otherwise closed), you may not receive a refund on any product or order that granted entries into that concluded Promotion. Allowing a refund after entries have already been used in a closed Promotion would unfairly preserve entry benefits without payment.

These rules apply whether the refund is requested by you or initiated by us (for example, due to inventory issues, payment disputes, or suspected abuse). Attempting to obtain entries through a purchase and then seeking a refund after the related Promotion has concluded is prohibited and may result in account restrictions or disqualification from Promotions.

Subject to Section 2 and applicable law, we may consider refund requests when, for example:

• An order was charged in error or duplicated;
• An item arrived damaged, defective, or materially different from its description;
• We cancel an order or are unable to fulfill it.

Refunds are generally not available for change-of-mind purchases, buyer's remorse, or for digital or promotional benefits that have already been delivered, except where required by law or expressly stated otherwise. Memberships and subscription-style benefits may have additional terms stated at purchase or in your account.

To request a refund, contact us at support@vistagolfus.com with your order number, the item(s) at issue, and a brief description of the reason for your request. We may ask for photos, shipping details, or other information to review your request.

Please allow a reasonable time for review. If approved, any associated sweepstakes entries will be revoked as described in Section 2 at or before the refund is completed.

If only part of an order is refunded, only the entries tied to the refunded item(s) are revoked. Entries granted by other non-refunded items in the same order remain in place, provided the related Promotion has not concluded in a way that would bar a refund under Section 2.

If a full order refund is issued, all entries granted for that order are revoked.

Filing a chargeback or payment dispute for a purchase that granted Promotion entries may result in immediate revocation of those entries and may affect your eligibility for future Promotions or purchases. We encourage you to contact us first so we can attempt to resolve the issue directly.

Nothing in this Policy limits any non-waivable rights you may have under the consumer protection laws of your state of residence or other applicable law. Where those laws require a different outcome than this Policy, the required legal protections control.

We may update this Refund Policy from time to time. The "Last updated" date at the top of this page indicates when changes were posted. Continued purchases after changes become effective constitute acceptance of the revised Policy, except where prohibited by law.

Questions about refunds or this Policy may be directed to: